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  • Support & Information

  • Abuse & Domestic Violence Support

    Child Abuse Counselling
    GATEHOUSE - is a service where counselling is offered to children, young people, parents, care-givers and other family members who have been directly affected by sexual abuse of children / young people. 

    A Counsellor is available on a Tuesday and Thursday @ the YRC and appointments are necessary.

    Women's Health West
    If you are affected by family or domestic violence, you do not have to cope alone. Help is available. There are a wide range of services available in the Western Region and statewide to support both adults and children who are affected by family and domestic violence.

    Community West - Deer Park
    Offering support groups for women who have experienced family violence and supports improving self-esteem and building on sense of self.  Also provides information on social supports for women who feel isolated in the community.

    Centre Against Sexual Assault - CASA
    Got a burning question?  Click here to find out how to help a friend, who to call for help, what to do in a bad situation, and much more... check out other people's stories about sex, relationships and sexual assault.

    Women's Domestic Violence Crisis Service
    Phone (03) 9373 0123 or 1800 015 188
    (24 hours)
    This service can help you if you're worried about domestic violence in your family (i.e. one parent abusing another). They can provide support and ideas, info about how the law can help protect you, and they can tell you about places to stay to get away from domestic violence. 

    Western Women's Domestic Violence Support Network   (03) 9312 0960
    Offering outreach support, information & referral to women who have experienced family violence, plus an ongoing support group.

    Violence Against Women - 1800 200 526
    Australia Says No - Confidential Helpline - 24 Hour
    Anyone experiencing violence can call the 24-hour Confidential Helpline on 1800 200 526.
    When you call the helpline you can have a confidential discussion with an experienced counsellor.

    Islamic Women's Welfare Council
    of Victoria Inc.
    Offers FREE casework services to Muslim women aged 11-28 years.  100% confidential service & offers newly arrived, refugee young Muslim women with intensive support and coaching to help them deal effectively with problems such as; family conflict, problems at school, legal issues, relationship / marriage issues, racial vilification, health & wellbeing, help with housing & dealing with Centrelink.  Counsellors are available Mon-Fri 9am-5pm.
    Contact Moona or Jaweria on 9481 3000
    1st Flr, 19 Arthurton Road, Northcote.

    Australian Disabilty Abuse and Neglect Hotline   1800 880 052
    The National Disability Abuse and Neglect Hotline on 1800 880 052, is an Australia-wide telephone hotline for reporting abuse and neglect of people with disabilities. 1800 301 130 (TTY), 1800 555 677 (NRS) and 131 450 (TIS).

    Parentline   13 22 89
    Parentline is a statewide telephone counselling, information and referral service for parents and carers with children from birth to eighteen years. It is a confidential and anonymous service that is the cost of a local telephone call throughout Victoria.

    Bursting The Bubble
    Parents should always show each other respect. Both parents have a right to express their opinions and beliefs, and to see their own family or friends. But in some families, one parent doesn't show respect for the other. Instead, sometimes they try to hurt, control or bully the other parent. This is called domestic violence.

    When Love Hurts - a guide on love, respect and abuse in relationships
    Sexual Assault & Domestic Violence Services
    These can provide support and info if you've been sexually abused, and can tell you about how the law can protect you. In most states and territories, there's a central contact number available 24 hours.

    About Date Rape
    Provides information and resources about date rape to girls who may have been assaulted, their friends and family.  Date rape has been identified as a major issue in Australia and overseas. Studies have shown that girls between age 15 and 19 are most at risk of being sexually assaulted but are also the least likely to report it.

    Reach Out
    Violence refers to any behaviour that hurts someone and makes them feel afraid. Violence can happen anywhere, at anytime, to anyone. It can happen in relationships, it can be a random act, or it can be deliberately planned. One specific type of violence is bullying. Bullying refers to one or more people teasing, being violent towards or harassing somebody on an ongoing basis. Violence and bullying can be traumatic. Although it often feels as though there is nothing you can do about it, there are a number of things you can do to stop or prevent violence and abusive behaviour and to improve your safety. It is important to talk to someone you trust about what is happening to you and to find ways to improve your safety.

    Kids Help Line  Phone 1800 551 800
    Kids Help Line can help young people under the age of 18. Contact Kids Help Line if you feel like you need someone to talk to, any time, day or night. You can ring them, talk to them online or through email too (see their website for more info).

    Child Protection   Phone 131 278
    Child Protection services are responsible for protecting young people and children from abuse and violence, and for investigating reports of abuse.

    Help Lines

    Teenage Health Freak
    A great teenage health site with loads of information.  Check out the A-Z index page.

    Advocates for Survivors of Child Abuse
    ASCA (Advocates for Survivors of Child Abuse) is a national not for profit organisation of survivors supporting other survivors. - ASCA's door is open to anyone (over 18) who feels they have suffered abuse - physical, emotional, sexual or spiritual.

    Racism. No Way
    The Racism. No way! aims to assist young people, school communities and education systems to recognise and address racism in the learning environment. The project is an initiative of the Chief Executive Officers of education systems across Australia.

    Links to other web sites or information sources are provided as a courtesy, however we cannot vouch for or take responsibility for the information contained in any links.

    Contact Youth Services on 9742 8155 or
    email:  mail@wyndham.vic.gov.au

    Operating Hours:  Monday to Friday - 9am - 6pm (excluding public holidays)